Advanced Supervisory Skills

Place- الموعد Date - المكان
2017-04-23 00:00:00 Turkey
2017-09-24 00:00:00 Dubai
2017-12-24 00:00:00 Casablanca

 Who can benefit?

§  supervisors who are responsible for the work of first level supervisors, and who are being developed for promotion

Course Objectives:

§ Define supervisory roles and related competencies.

§ Apply setting goals and planning in order to obtain commitment of others

§ Organize their time and use delegation as a tool to empower others.

§ Energize and inspire their team for a better performance.

§ Use coaching techniques to manage performance of others.

§ Identify training needs in order to develop others.

Course Outline:

§ The Role of the Supervisor

§ A New Look at Supervisory Tasks

§ How Organizations and Roles Have Changed

§ New Supervisory Roles

§ Characteristics of an Effective Supervisor

§ Competencies of the 21st Century Supervisor

§ Goal Setting for Peak Performance

§ Personal Goal Setting

§ The Goal Planning Process

§ Setting Goals for Others

§ Strategies for Effective Goal Setting

§ Obtaining Goal Commitment

§ Organizing and Delegating Effectively

§ Organizing Your Time

§ Organizing Work of Others

§ Art of Effective Delegation

§ Four "Rights" of Delegation

§ Empowering People Through Delegation

§ Leading for Results

§ Are You a Leader: Self Assessment

§ Modifying Your Leadership Style

§ Applying Team Leadership Model

§ Energizing Your Team

§ Inspiring Others to Better Performance

§ Coaching for Success

§ The Supervisor as a Coach

§ Coaching to Improve Performance

§ Habits of Successful Coaches

§ Counseling to Resolve Personal Problems

§ Managing Performance of Others


§ Developing and Stretching Your People

§ Training versus Development

§ Distinguishing between Training and Non Training Needs

§ Recognizing Training Needs

§ Translating Needs into Objectives

§ Techniques in Developing Others