Course Objectives:

• Increasing participants knowledge of office management, its duties and responsibilities in modern management.
• Improve   participants beheviors to deal with bosses and others in and outside the  organization.

Course outline:

• The importance of office management  in the information era .
•  Modern management process.
• Managerial leadership.
• Employees competences  in top management office.
• Time management.
• Effective communication :concepts, methods and conditions.
• Preparing and organizing meetings.
•  Human behavior aspects.
•  Dealing with others.
•  Office visitors.
• Expressing ideas effectively.
• Dealing with pressure at work.
• Stress Management
• Problem-Solving and Decision-Making Model

Who Can Benefit?

•  Top management office employees in various organization.