Who can benefit?

•  more experienced HR professionals

Course objective

• Understand HR’s role as a vital contributor to your organization’s success
• Discover strategies to attract and retain top talent
• Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results
• Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business
• Analyze HR issues and develop action plans you can implement in your organization
• See how HR and non-HR functions in every organization can create an effective, complementary work environment

Course outline

• The Changing Role of HR

• A useful historical review of personnel/HR
• HR’s role in today’s workplace and beyond
• HR as a strategic business partner
• Organizational and external trends and challenges

• The HR Function

• Key functional HR tasks in any organization
• HR functional responsibilities in small, midsized and large organizations
• How HR relates to non-HR functions
• HR, non-HR and shared employee-related functional activities
• HR trends and challenges

• Legal Responsibilities

• HR and managerial legal responsibilities
• Employment-related federal legislation
• Select legal terms and their impact
• Questions and categories to avoid during the employment process
• Workplace sexual harassment
• Legal trends and challenges

• The Employment Process

• Key issues of employment concern for HR practitioners
• Matching applicants with job requirements and responsibilities
• Selection criteria, questioning techniques and background research
• Orientation and assimilation
• Current employment-related trends and challenges
• Critical learning points

• Information Processing

• Employee handbooks
• Policies and procedures manuals
• Human Resources Information Systems (HRIS)
• Information processing trends and challenges
• Maximum HRIS utilization

• Compensation

• Characteristics of an effective compensation system
• Job evaluations
• Salary surveys
• Traditional and dynamic compensation programs
• Compensation trends and challenges

• Performance Management

• Objectives of performance management systems
• Coaching and counseling
• Performance management components and guidelines
• Respective roles among HR, managers and employees
• Performance management meetings: preparation, action plan, pitfalls
• Varied approaches to performance management
• Emerging performance management trends

• Benefits

• Mandated and voluntary benefits
• Typical/popular offerings
• Maintaining a cost-effective emphasis
• Current trends: rising costs, next generation, global impact,
  the next wave

• Organizational and Employee Development
• Respective responsibilities
• Types of employee training
• Career development
• Succession planning
• Employee retention strategies
• Trends and challenges in organizational and
• employee development