Course Objectives:

• Understand the leadership competencies and attributes.
• Distinguish between decision making and problem solving processes
• Identify obstacles to decision making processes
• Identify thinking skills and verbal behaviors that promote and hinder decision making
• Identify and apply the tools used in the decision making processes
• Distinguish between the value of team and individual decision making
• Define the role and key actions of the facilitator
• Recognize the accountabilities and responsibilities for organizational decision making

Course Outline:

• Leadership

•  Functions of Management
• Knowledge, Skills & Competencies
• Traits of a Leader
• Leadership Attributes
•  Situational Leadership
• The Equity theory
• The Contingency theory
• Analyzing Decision Making
• Identifying Decision-Making Styles
•  Types of Decision-Making

Reaching a Decision

• Deciding Whom to Involve in a Decision
• Using Analytical Methods
• Generations Ideas
• Developing Creative Thinking
• Assessing the Validity of Ideas
• Gathering Information
• Forecasting the Future
• Minimizing Risks
• Making your Decision
• Implementing a Decision
• Communicating a Decision
• Discussing the Progress of a Decision
• Overcoming Objections
• Monitoring Progress
• Problem Solving
• Steps to Problem Solving