Course Objectives

• To enhance techniques to close sales and gain commitment
• To create your own closing style
• To improve your overall sales performance
• The opportunity to understand all aspects of gaining commitment and closing effectively
• A comprehensive understanding of different closing scenarios
• A series of techniques - different methods and approaches you can readily apply in various sales situations
• Individual guidance to help you develop your closing skills

Course outline

• How to Gain Customer Commitment throughout the Sales Process
• Prerequisites to Closing a Sale
• Identifying Opportunities to Close
• When to Close
• Identifying and Understanding Your Normal Closing Style
• Gaining Commitment with Different Customer Types
• Closing Techniques
• Buying Signals – Verbal and Non-Verbal
• Trial Closing
• Aiding the Decision-Making Process
• Overcoming Objections
• Techniques to Use To Gain Commitment
• Using the Follow-Up Call To Close The Sale
• Your Future Action Plan

Who Should Attend?

• All salespeople where the close is the final and key part of the sales process. It will benefit even experienced salespeople who want to improve their approach and their overall sales performance. Without the close there is no business! This course is for all involved in sales who need that extra edge to close the deal!