Course Objectives:

• Describe the purpose of HRM and identify the objectives commonly set to achieve this purpose
• Summarize the activities associated with how employers obtain, develop, utilize, evaluate, maintain and retain the appropriate numbers and types of employees
• Determine the HR responsibilities of all managers and differentiate between line authority, staff authority and functional authority
• Describe job analysis and job descriptions
• Describe some of the major day-to-day activities associated with HRM: recruitment, selection, orientation, training and development, performance appraisal, compensation, benefits, occupational health and safety and the impact employment laws have on each of these activities
• Describe the relationship between unions, employers and government, discover why companies/organizations "inherit" unions, and describe how unions affect HRM.
• Describe how unions organize and how companies/organizations react, and outline the collective bargaining process
• Examine the common provisions of a collective agreement and explain its impact on HRM

Course Outline:

• Human Resource Management

• Purpose
• Objectives
• Activities
• Responsibilities of all managers
• Differences between line authority, staff authority and functional authority

• Job Analysis

• Job descriptions

• Day-to-Day Activities
• Recruitment
• Definition of recruitment

• Steps in the recruitment process
• Constraints on recruitment
• Sources of recruitment
• Evaluation of the recruitment activity
• Impact of legislative requirements

• Selection

• Definition of selection
• Role of the job description and job specifications in the selection process
• Steps in the selection process
• Evaluation of the selection activity
• Impact of legislation

• Orientation

• Purpose
• Content
• Pitfalls
• Costs/benefits
• Impact of legislative requirements

• Training

• From orientation to training
• Common benefits of training
• Steps in preparing a training program
• Techniques
• Human resource development:  challenges (obsolescence, socio-technical changes, turnover)
• Evaluation of the training and development activity
• Impact of legislation

• Performance Management

• Definition and uses
• Methods
• Pitfalls
• Impact of legislative requirements

• Compensation

• Definition
• Consequences of pay dissatisfaction
• Objectives of an effective compensation program
• Job evaluation systems
• Wage and salary surveys
• Pricing jobs
• Financial incentive systems
• Impact of legislation

• Employee Benefits

• Differences between direct and indirect compensation
• Role of indirect compensation
• Voluntary benefits
• Administration of voluntary benefits and service programs
• Legally required benefits
• Emerging services and trends
• Impact of legislative requirements

• Occupational Health and Safety

• Need for legislation
• Employer's responsibilities
• Worker's right to know
• Worker's right to refuse unsafe work
• Aids and the workplace